Last Updated: 02/05/2023
Thank you for choosing findspick.com. This Shipping Policy outlines important information about the shipping and delivery of your orders.
1. Processing Time
a. Order Processing:
- Orders are typically processed within 4 business days (excluding weekends and holidays) from the date of purchase. This time may vary based on product availability and order volume.
2. Shipping Rates
a. Shipping Costs:
- Shipping costs are calculated at checkout based on the weight, size, and destination of your order. The rates are determined by our shipping carriers.
3. Shipping Methods
a. Available Methods:
- We offer standard shipping, express shipping, and other methods, depending on your location and the items in your order.
b. Delivery Timeframes:
- The delivery timeframes depend on the shipping method selected and your location. Estimated delivery times will be provided at checkout.
4. International Shipping
a. International Orders:
- We offer international shipping to select countries. Please note that international orders may be subject to customs duties and taxes imposed by the destination country. The customer is responsible for these fees.
5. Order Tracking
a. Tracking Information:
- Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your order using the provided tracking number.
6. Delivery Issues
a. Address Accuracy:
- It is the responsibility of the customer to provide accurate shipping information. Please double-check your address details to ensure successful delivery.
b. Delivery Delays:
- We are not responsible for delays caused by unforeseen circumstances, natural disasters, customs delays, or issues with the shipping carrier.
7. Missing or Damaged Items
a. Reporting Issues:
- If your order arrives with missing or damaged items, please contact our customer support team within 15 days of receiving your order, along with supporting documentation such as photos.
8. Contact Us
- If you have any questions or concerns about our Shipping Policy, please contact us at sell@findspick.com.
Thank you for shopping with us!