We strive to provide our customers with a satisfying shopping experience. If you are not entirely happy with your purchase, we're here to help. Please review our Refund Policy below for information on the refund process.

1. Eligibility for Refund:

• To be eligible for a refund, items must be unused, in their original packaging, and in the same condition as received.
• Refund requests must be submitted within [number] days of receiving the product.

2. Initiate Refund Request:

• To initiate a refund request, please contact our customer service team at [returns@findspick.com] .
• Provide your order number, a clear description of the issue, and any relevant photos if the product is damaged or defective.

3. Refund Processing Time:

• Once your refund request is received and approved, we will process the refund within [number] business days.
• The refund will be issued to your original payment method.

4. Refund Exclusions:

• Certain items, such as personalized or customized products, are non-refundable unless there is a manufacturing defect or an error on our part.
• Shipping costs are non-refundable.

5. Return Shipping:

• Customers are responsible for the cost of return shipping, unless the return is due to an error on our part or a defective product.

6. Lost or Stolen Packages:

• We are not responsible for lost or stolen packages. If your package is marked as delivered but you haven't received it, please contact the shipping carrier.

7. Cancellations:

• Once an order has been processed and shipped, it cannot be canceled. Please review your order carefully before confirming the purchase.

8. Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us within 7 days of receiving the product. We will provide instructions on how to proceed with the return or replacement.

9. Contact Information:

• For any questions or concerns regarding refunds, please contact our customer service team at [returns@findspick.com] or [customer service phone number].

We appreciate your understanding and cooperation. Our goal is to ensure that you are completely satisfied with your purchase, and we will do our best to address any issues promptly.